Banking on reputation – Andrew Walton of Lloyds Banking Group

In banking, trust is the key commodity. Andrew Walton, Chief Corporate Affairs Officer at Lloyds Banking Group, shares his insight into managing reputation and effective communications at a time when banking is once again under intense scrutiny. What lessons have been learnt from successive banking crises? What are the key reputation issues that banks face? How is Lloyds differentiating itself? What makes a great communications leader?

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